Craft perfect emails with AI that knows your team’s style and context.
What is Missive?
Missive is a collaborative email client developed by a small, independent team based in Quebec, Canada, focused on merging team chat, tasks, and email into a unified workflow platform. Technically, it does not rely on a proprietary large language model but integrates AI capabilities through strategic partnerships, such as its official integration with OpenAI’s ChatGPT, to power features like email writing assistance and thread summarization directly within its interface. Its key features include shared inboxes, internal chat channels, task management, and scheduling, all accessible from a single application. The tool primarily targets small to medium-sized business teams, including customer support, sales, and marketing groups, who require seamless collaboration around external communication. By centralizing conversations that typically fragment across email, SMS, and social media, Missive reduces context-switching and improves response times.
Key Findings
- AI Assistant: Handles customer inquiries instantly with accurate and personalized responses every time.
- Unified Inbox: Consolidates all communication channels into one streamlined and easily manageable interface daily.
- Team Collaboration: Enables seamless internal discussions and task delegation directly within message threads.
- Email Scheduling: Lets you compose emails now and send them at the optimal later time.
- Shared Templates: Provides a library of pre-approved messages for consistent and fast replies.
- Workflow Automation: Routes messages to the right team member based on customizable rules and triggers.
- Activity Insights: Delivers detailed analytics on team performance and customer response times clearly.
- Snooze Messages: Temporarily removes non-urgent emails from your inbox until a more convenient time.
- Send Later: Allows drafting emails immediately but scheduling their delivery for perfect timing.
- Integration Hub: Connects seamlessly with popular tools like Slack, Google Drive, and Salesforce effortlessly.
Who is it for?
Project Manager
- Project status updates
- Centralizing feedback
- Meeting coordination
- Risk log maintenance
- Stakeholder communication
Marketing Team
- Campaign launch coordination
- Performance report sharing
- Cross-departmental brainstorming
- Agency collaboration
- Content calendar management
Startup Founder
- Investor updates
- Team priority alignment
- Customer feedback aggregation
- Remote team culture
- Vendor and partner management
Pricing
Starter @ $14/mo
- Email, SMS, social accounts
- Team spaces and inboxes
- Conversations and tasks
- SOC 2 Type II compliance
- Up to 5 users
Productive @ $24/mo
- Up to 50 users
- Integrations with external tools
- Rules & automations
- Basic analytics & reporting
- API access
Business @ $36/mo
- SAML and SSO
- IP restriction
- Advanced analytics & reporting
- Personalized team onboarding
- Unlimited users