AI that turns your data into instant, actionable insights.
What is Zipy?
Zipy is a comprehensive digital experience analytics platform developed by the eponymous company, Zipy.ai. The team focuses on providing a unified solution for product, engineering, and customer support teams to diagnose user-facing issues. Technically, Zipy leverages session replay technology combined with advanced error tracking and performance monitoring. It utilizes machine learning to automatically surface critical issues, such as JavaScript errors or poor user experience flows, from vast amounts of session data. Key capabilities include error monitoring with stack traces, network call inspection, console log capture, and visual session replays that map user journeys. The primary target users are frontend developers, product managers, and customer success teams in digital businesses. Use cases range from rapidly debugging production errors to understanding feature adoption friction. By integrating directly into development and support workflows, Zipy significantly reduces mean time to resolution (MTTR) for issues, directly impacting customer satisfaction and retention.
Key Findings
- AI Assistant: Handles customer inquiries instantly with natural and accurate conversational responses daily.
- Code Analyzer: Scans your entire codebase to automatically detect and pinpoint critical bugs proactively.
- Real Time Monitoring: Continuously tracks application performance metrics to identify and alert on anomalies instantly.
- Automated Debugging: Reproduces user reported issues in isolated environments to find root causes quickly.
- Session Replays: Records user interactions visually to understand exact behavior and pain points clearly.
- Error Insights: Aggregates and prioritizes software errors by impact to focus fixes effectively.
- Collaboration Tools: Enables team annotation and sharing on sessions and errors for faster resolution.
- Seamless Integration: Connects with popular project management and communication tools without complex setup.
- Performance Analytics: Provides detailed reports on application health and user experience trends weekly.
- Data Privacy: Ensures all session data is encrypted and compliant with major global regulations strictly.
Who is it for?
Project Manager
- Project timeline tracking
- Team communication bottlenecks
- Risk assessment reporting
- Stakeholder update automation
- Bug prioritization triage
Customer Support
- High-ticket volume analysis
- Response template personalization
- Customer sentiment tracking
- Knowledge base gap identification
- Support team performance review
EC Store Owner
- Cart abandonment investigation
- Product page optimization
- Post-purchase feedback collection
- Marketing campaign attribution
- Competitor feature monitoring
Pricing
FREE PLAN @ $0/mo
- 1,000 sessions/month free
- Mobile replays
- 15 days of data retention
- Upto 2 projects supported
- Email support in 72 hours
GROWTH @ $25/mo
- 1 month of data retention
- Upto 10 projects supported
- Email support in 24 hours
- Error monitoring
- Heatmaps
- API performance
ENTERPRISE @ Let’s talk/one-time
- Any volume of error sessions
- Any volume of errors
- Custom number of projects
- Custom data retention
- Priority email & chat support
- Error monitoring