WhatsApp CRM that turns conversations into sales.
What is Rasayel?
Rasayel is a customer communication platform that centralizes business messaging from channels like WhatsApp and Instagram into a single workspace. It functions as a CRM integration designed to help users manage conversations, automate responses, and maintain customer relationships directly within its interface. The system can organize contacts, assign conversations to team members, and send automated messages.
The platform operates by connecting a user’s business accounts from various messaging applications. Users interact with the system through its dashboard to view and respond to incoming customer messages. The AI assists by categorizing chats, suggesting quick replies, and triggering automated workflows based on set rules. The team behind the official website develops the tool to streamline high-volume messaging for business teams.
Key Findings
- Live Chat: Enables instant customer conversations directly within your WhatsApp business account seamlessly.
- Message Broadcasting: Sends bulk personalized updates to customer lists with scheduling and delivery analytics.
- Team Inbox: Unifies all team communications into one shared dashboard for collaborative customer support.
- Automated Responses: Answers frequent questions instantly using smart AI to reduce manual reply workload.
- Chatbot Builder: Creates custom conversational flows without coding to qualify leads and gather information.
- Contact Management: Organizes customer details and interaction history in a searchable centralized customer directory.
- Message Templates: Accelerates replies with pre-approved reusable formats for common business scenarios and inquiries.
- Performance Analytics: Tracks team productivity and response metrics with visual reports to identify improvements.
- CRM Integration: Syncs contact data and chat history with popular platforms like HubSpot and Salesforce.
- Secure Access: Protects sensitive customer data with role-based permissions and reliable enterprise-grade security protocols.
Who is it for?
Sales Representative
- Lead qualification
- Follow-up automation
- Team deal updates
- Sharing product demos
- Closing coordination
Customer Support
- Ticket triage
- FAQ broadcasting
- Escalation handling
- Feedback collection
- Order status updates
Marketing Manager
- Campaign launch
- Event promotion
- Lead nurturing
- Contest management
- Performance reporting
Pricing
Start @ $30/mo
- Core team inbox
- Chatbot builder
- API and webhooks
- Pipedrive and Zapier integrations
- 3 WhatsApp numbers
- 10K monthly messages
Grow @ $40/mo
- Advanced automations
- Advanced reporting and insights
- HubSpot and Salesforce integrations
- Full onboarding and training
- 5 WhatsApp numbers
- 25K monthly messages
Enterprise @ $2000/mo
- Custom SLA
- Custom reporting and insights
- Advanced integrations
- 10 WhatsApp numbers
- 75K monthly messages
- Dedicated account manager
Add-on: Phone Numbers @ $20/mo
- Additional number connected
Add-on: Salesforce Integration @ $300/mo
- Salesforce integration add-on