Connect your apps and automate workflows without writing a single line of code.
What is Relay.app?
Relay.app is a workflow automation platform developed by the team at Relay, a company founded by product and engineering leaders with backgrounds at companies like Slack and Asana. The platform’s technical architecture is built around an intelligent agent model, where AI assists in creating, managing, and optimizing multi-step workflows that involve both human and automated tasks. Key capabilities include visual workflow building, conditional logic, and integrations with over fifty common business applications like Google Workspace, Salesforce, and Slack. It is designed primarily for operations, marketing, and customer support teams seeking to automate complex, collaborative processes such as customer onboarding, content approval, or incident response. By integrating deeply into existing tool stacks, Relay.app aims to reduce manual coordination and context-switching, thereby improving operational reliability and speed. For teams evaluating similar tools, a comparison of automation platforms can be found at https://ai-plaza.io/ai/workflow-automation. Further technical details on its agent-based approach are documented in the company’s engineering blog, a credible external source for understanding its design principles.
Key Findings
- Workflow Automation: Connects your favorite apps to automate tasks without writing any code yourself.
- Visual Builder: Design complex automations using a simple drag and drop interface for complete control.
- Instant Triggers: Executes automated actions the moment a specific event occurs in your apps.
- Multi Step Zaps: Creates sophisticated workflows that pass data through several apps in one sequence.
- Team Collaboration: Allows multiple users to build, manage, and monitor automations together seamlessly.
- Error Handling: Automatically detects and provides solutions for workflow failures to ensure reliability.
- Conditional Logic: Routes data and triggers actions based on specific if-then rules you set.
- Template Library: Offers hundreds of pre built automations to get started quickly and efficiently.
- Real Time Monitoring: Provides a live dashboard to watch your active workflows and their status.
- Data Transformation: Formats and modifies information between app steps for perfect compatibility always.
Who is it for?
Project Manager
- Project status reporting
- Meeting summarization
- Resource allocation tracking
- Client communication drafting
- Risk log maintenance
Marketing Manager
- Campaign performance report
- Content calendar coordination
- Competitor analysis compilation
- ROI presentation drafting
- Cross-team briefing preparation
Customer Support Manager
- Daily ticket trend analysis
- Team shift handover
- Knowledge base updates
- Escalation report preparation
- CSAT feedback review
Pricing
Free @ $0/mo
- 1 user
- 500 free AI credits/mo
- Multi-step workflows
- All features
- 200 steps / month
Professional @ $19/mo
- 1 user
- 5,000 free AI credits/mo
- 750 steps / month
Team @ $69/mo
- 10 users included
- 5,000 free AI credits/mo
- Shared workflows
- Shared connections
- 2,000 steps / month
Enterprise @ Custom/one-time
- Custom usage limits
- Custom integrations
- Priority support
- Agent building workshops
- Tailored team training
- SOC2 & GDPR compliance