AI that turns messy meeting notes into clear, actionable insights.
What is Dovetail?
Dovetail is a customer insights platform developed by the Australian company of the same name, founded in 2015 by Benjamin Humphrey and Bradley Ayers. The platform is engineered to help teams centralize, analyze, and share qualitative user research data. Technically, Dovetail leverages a combination of natural language processing (NLP) and machine learning models to automate the transcription of audio and video, as well as to assist in identifying themes and patterns across large volumes of textual feedback, such as interview transcripts and survey responses. Its key capabilities include robust repository functions, collaborative coding and tagging, sentiment analysis, and visualization tools to create shareable findings reports. It primarily targets user researchers, product managers, and designers in enterprise settings. Common use cases involve analyzing customer interview data, processing survey open-ended responses, and building a searchable research repository.
Key Findings
- AI Integration: Seamlessly connects with existing enterprise software systems for enhanced productivity.
- Data Analysis: Processes complex datasets to uncover actionable insights and drive informed strategic decisions.
- Workflow Optimization: Streamlines internal processes to eliminate bottlenecks and accelerate project completion rates.
- Predictive Modeling: Forecasts future trends and outcomes using advanced machine learning algorithms accurately.
- Natural Language: Understands and generates human-like text for improved communication and content creation.
- Custom Solutions: Tailors AI capabilities to meet specific business needs and operational requirements.
- RealTime Insights: Delivers immediate analytics and reports to support quick and confident decisionmaking.
- Collaborative Intelligence: Enhances team performance by providing shared AIpowered tools and recommendations.
- Security Focus: Prioritizes data protection with robust encryption and compliance with industry standards.
- Scalable Growth: Adapts effortlessly to increasing demands and expands alongside your business ambitions.
Who is it for?
Project Manager
- Project status reporting
- Meeting note synthesis
- Risk log maintenance
- Stakeholder feedback analysis
- Resource allocation tracking
HR Manager
- Employee feedback review
- Policy document summarization
- Recruitment pipeline tracking
- Training need identification
- Meeting diverse perspectives
Market Researcher
- Customer interview analysis
- Competitor feature comparison
- Survey data interpretation
- Focus group synthesis
- Trend report creation
Pricing
Free @ $0/mo
- One channel
- One project
- Chat
- Summarize
- Unlimited free viewers
- Unlimited free chat queries
Professional @ $29/mo
- 5 contributors
- Unlimited projects
- Unlimited viewers
- 25 transcript hours per month
- Workspace fields
- Project folders
Enterprise @ Contact Sales
- Custom data retention
- Optional HIPAA add-on
- User provisioning via SCIM
- Unlimited projects
- Unlimited transcription
- Unlimited storage