Turn customer conversations into actionable insights instantly.
What is Theysaid?
Theysaid is a conversation intelligence platform developed by a team focused on leveraging AI to analyze business communications. The platform utilizes a proprietary AI model, specifically fine-tuned for speech recognition and natural language processing in professional contexts, to transcribe and derive insights from meetings and calls. Its key capabilities include automated transcription, sentiment analysis, speaker identification, and the generation of meeting summaries, action items, and key quotes. It is primarily targeted at sales, customer success, and leadership teams to analyze customer interactions, coach employees, and ensure deal alignment. By integrating directly with video conferencing tools like Zoom and Microsoft Teams, Theysaid embeds into existing workflows, providing a searchable knowledge base that impacts business outcomes by improving call effectiveness and preserving institutional knowledge.
Key Findings
- Voice Transcription: Accurately converts spoken meetings into searchable and organized text documents instantly.
- Meeting Summarization: Creates concise and actionable summaries from long discussions to save review time.
- Sentiment Analysis: Detects underlying emotions and tones in conversations to gauge team morale effectively.
- Speaker Identification: Distinguishes between different participants in a meeting for clear attribution of comments.
- Action Extraction: Automatically identifies decisions and next steps from discussions to ensure follow-through.
- Topic Tracking: Monitors recurring themes across conversations to highlight important trends and focus areas.
- Secure Storage: Keeps all your transcriptions and data encrypted and private within your enterprise platform.
- Searchable Archive: Allows instant retrieval of any past conversation using keywords or phrases spoken.
- Multi-Language Support: Transcribes and analyzes meetings held in several major global languages accurately.
- Integration Ready: Connects seamlessly with popular calendar, communication, and project management tools you use.
Who is it for?
Marketer
- Campaign report analysis
- Social media sentiment tracking
- Competitor content review
- Customer feedback synthesis
- Ad copy A/B testing review
Project Manager
- Stakeholder meeting summarization
- Risk log documentation
- Vendor proposal comparison
- Team sprint retrospective
- Project status reporting
Customer Support
- Ticket trend identification
- Customer complaint analysis
- Knowledge base article creation
- Support call summarization
- Feedback survey synthesis
Pricing
Free @ $0/mo
- 5 free tests/month with your own users
- 1 workspace
- 1 active test
- AI project creator
- AI moderation
- AI analytics
Startups @ $39/mo
- 10 free tests/month with your own users
- 1 workspace
- 1 active test
- AI project creator
- AI moderation
- AI analytics
Teams @ $39/mo
- 25 free tests/month with your own users
- 1 workspace
- 2 active tests
- AI project creator
- AI moderation
- AI analytics
Unilimited @ $39/mo
- Unilimited tests with your own users
- Unilimited workspaces
- Unilimited active tests
- AI project creator
- AI moderation
- AI analytics